Technical Support

Find Resources by Query

We're happy to answer some of your frequently asked questions

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Over the coming weeks we will be adding to this section to cover some of the most common topics of support. We'll be answering them by linking through to relevant bits of content across our website, including:

Blogs
Installation Guides
Case Studies

As always please feel free to talk to contact us if you need assistance with your external flooring project.

I need a wind uplift solution for my paving project

Wind uplift can be a major concern when it comes to using pavers on balconies and roof terraces. If you want to find out more about appropriate solutions, read our guide:

Adjustable Pedestals and Wind Uplift Considerations

How many pedestals do I need for my project?

The number of pedestals and accessories required will vary from project to project, dependent on the size of area to the type of finish, and of course site-specific challenges such as inclines, unusual shapes and obstacles.

If you are planning a project involving paving or decking, these guides will help you understand what is involved:

How Many Pedestals Do I need for My Paving Project

How Many Pedestals Do I need for My Decking Project

What does B ROOF(t4) mean for architects and specifiers?

Buzon have both A and B fire-rated pedestals. This fire-rating applies not just to the pedestals but all of their associated accessories. But does that mean they are suitable for roof terraces that require B ROOF (t4) rating?

Read our guide to learn more about B ROOF (t4):

What does B ROOF(t4) mean for architects and specifiers?

If you are interested in leaning more about fire regulations and how they apply to external spaces, please contact us to arrange a CPD.

What pedestal range is right for my project?

All of our pedestal ranges share the same basic functions, however each range has features and accessories that make them better suited to some applications then others.

Read our guide to understand the characteristics of our ranges:

What Pedestal Range Should I choose for my Project

Tell me more about slope correction

All of our pedestals are capable of dealing with inclines and creating level platforms for your chosen finish. Some ranges have slope correctors built in to the head or the base of the pedestal but all pedestals have additional accessories that enable slope correction of at least 10%.

Read our guides to find out more:

Why You Should be Thinking About Slope Correction

What Decking Pedestals are best for Inclined Terraces